Services

Our services are targeted at improving two key performance measures at five levels of your enterprise.  These key performance measures are :

• Communication and therefore
• Productivity.

We won't pretend to know your business better than you do.  However, we do know how to improve communication and productivity.  Together we can apply these to improving your bottom line.

The five levels of your enterprise and the techniques we might employ at each level are :

1 Personal Productivity

• Simple macros to automate repetitive tasks,
• Special-purpose databases, eg Staff Training or Leave Databases, Sales Analysis and Reporting Tools, Equipment Loan Registers, etc
• Staff Training
  More...

2 Workgroup Communication & Productivity

• Better person-to-person communication and collaboration,
• E-mail,
• Internet Chat/Messaging tools,
• Simple Workflow Management systems.
  More...

3 Enterprise Communication & Productivity

• Corporate Intranets,
• Information Management Systems,
• Job/Production Scheduling systems,
• Integration of disparate systems such as Order Entry, Purchasing, Job/Employee timesheets, Stock Control ...

4 Business to Business (B2B) Communication

• Integration with your suppliers' computer systems,
• Taking advantage of services offered by your suppliers, eg tracking deliveries via your courier's systems.

5 Business to Customer (B2C) Communication

• Integrating and co-ordinating communication with your customers by all channels,
  • Telephone,
  • Fax,
  • E-mail,
  • Direct Mail,
  • Electronic Advertising and
  • Print media Advertising
• E-commerce transactions
• Allowing your customers to interact with you electronically.  For example, if a customer could track his order through your production processes, would that give him/her more confidence in you as a supplier?  Would that confidence turn into repeat business?

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The modes by which we provide our services include Consulting, Artwork and System Development.

Consulting

• System Architecture, designing multi-server and multi-tier software systems
• Database design
• Team Leadership,
• Project Management,
• Training
• Vendor-independent advice and recommendations, a sanity-check on suppliers' proposals....

Artwork and Graphics Design

• Corporate Image Management,
• Graphical interfaces,
• Animated web graphics and interfaces incorporating eye-catching graphics or Flash animation,
• Image manipulation
• Print Media layouts,
• Design for Print or Web,
• Artistic Services ...

System Development

• Feasibility Studies,
• Analysis,
• Design,
• Programming,
• Testing,
• Deployment,
• Training,
• User Guides,
• System Administration Procedures ...

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