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Services: Business to Customer CommunicationIntegrating and co-ordinating communication with your customers by all channels, Telephone, Fax, E-mail, Direct Mail, Electronic and Print media Advertising E-commerce transactions Allowing your customers to interact with you electronically. For example, if a customer could track his order through your production processes, would that give him/her more confidence in you as a supplier? Would that confidence turn into repeat business? |
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